Plant and Stories is produced and edited by:
- The company Le Jardin de Laura, Société par Actions Simplified with capital of 1000€
- Registered at the RCS of Paris under the number 888 661 618
- Head office: 8 rue Elisa Lemonnier, 75012 Paris
- E-mail address: contact@plantandstories.com
- Host of the site: o2switch
- Director of publication : Mai-ly TRAN
Personal data and privacy policy
ARTICLE 1 - PREAMBLE
In order to respect your privacy, we attach particular importance to the confidentiality of personal data transmitted to us.
In a spirit of transparency, we have put in place a privacy policy (hereinafter referred to as "Policy") that reflects the nature of the personal data collected, the way in which it is used and protected, and the rights of users with regard to such data.
For further information, please contact:'feel free to contact our customer service at l'address: contact@plantandstories.com.
ARTICLE 2 - COLLECTED PERSONAL DATA
A. Nature of data collected and processed and method of collection
We collect your personal data ourselves.
We collect personal data directly from you, especially when you do the following:
Ordering and registration on our website
When you make a purchase or create an account on our website https://plantandstories.com/en/ (hereinafter referred to as "Site"), we collect your personal information necessary for the management of your order and the delivery of your parcel such as your surname and first name, your e-mail address, your postal address and your telephone number.
We do not collect any bank data. Banking information is processed and stored securely by our authorized payment service providers.
Subscription to the newsletter
If you have decided to follow'adventure Plant and Stories by email, we will use your email address to send you all the latest news and make you discover new products. If you no longer wish to receive these newsletters, you can unsubscribe at any time by clicking on the unsubscribe link at the bottom of the emails or by contacting us at'contact address@plantandstories.com. Once c'is done, we will update your profile to s'ensure that you no longer receive newsletters.
Our software d'e-mailing is French and complies with the General Data Protection Regulation (GDPR). It may have to process some of this data but only on our behalf, in accordance with our instructions and with an absolute obligation of confidentiality.
Measures d'hearing
We use the services of Google Analytics to measure traffic, better understand'activity on the Site by identifying the headings and pages you visit, and improving its performance in order to facilitate your online browsing and experience. As such, Google Analytics uses "cookies": these are small text files stored by a website on your computer or mobile phone to collect data about your browsing on this Site.
You can configure your browser settings to restrict or block cookies from the Site (or any other website).
We invite you to consult https://www.allaboutcookies.org/ for general information about cookies and how to set cookie settings in various browsers.
Please note that restricting cookies may affect the functionality of the Site.
Participation in competition games, surveys or satisfaction surveys
When you participate in a contest game, the information you publish within this framework or otherwise transmit to us, the content you submit to us for the contest game as well as any personal data that may be included in this content will be recorded by us in order to complete the contest game, to answer any questions you may have about the contest game, to inform you in case of winning and, in this case, to deliver your prize.
When participating in a survey or satisfaction survey, we may ask you for various information (age, sex, personal opinions, etc.). You may refuse to reply to'any question and remove you from the survey at any time.
Contact with l'via different channels (contact form, postal channel or telephone) or via our social networks
B. Retention of information
We keep your personal data for the entire life of your account.
From 3 years d'inactivity on your account, we will remove your account and personal information.
Your information is also kept for legal or regulatory obligations, settling disputes, preventing fraud and abuse or applying our terms and conditions.
Measurement cookies d'audience, targeted advertising and sharing to social networks drop off on your computers for a period of 13 months.
C. Data hosting
The Plant and Stories site is hosted by o2switch, headquartered at'address:
222-224 Boulevard Gustave Flaubert, 63000 CLERMONT-FERRAND.
L'hoster can be contacted at the following telephone number: 04 44 44 60 40.
D. Transmission of data to third parties
We do not sell your personal data to third parties.
In order to provide you with the best possible service, we transmit your data to the service providers who support our business and to whom we'this includes:
- l'data hosting,
- secure payment on the Site,
- combating fraud,
- implementation of'maintenance and technical development of the Site.
These providers may have to process some of these data but only on behalf of and as directed by the company Laura's garden (these are subcontractors).
We do not transmit personal data outside of the'European Union.
E. Protection of your personal data
We protect 100% of our customers' confidential data as well as our visitors' data.
To secure'access to your personal data, we have adopted physical, electronic and administrative security measures including'use of extended firewalls and passwords.
ARTICLE 3 - RIGHTS OF THE'USER
In accordance with the rules applicable to personal data, you have the following rights:
- right d'access to your personal data ;
- the right to rectify your personal data ;
- the right to delete personal data ;
- the right to'oppose the processing of your data ;
- the right to portability of your personal data ;
- the right to determine the fate of your data after death.
You can exercise these rights by contacting us at:'8 rue Elisa Lemonnier, 75012 Paris or by e-mail at l'contact address@plantandstories.com.
However, you may at any time exercise your right to'access and rectification of your personal data from your account on our Site.
All applications must be accompanied by:'one piece d'identity and mention of'address we can contact you at. A reply will be sent within one month of receipt of the request. However, we reserve the possibility of failing to comply with manifestly unfounded requests.
In case you do'get no answer and want to challenge this decision, or if you think that'in respect of'one of the rights listed above, you can file a declaration with CNIL on the site https://www.cnil.fr or refer to any competent judge.
ARTICLE 4 - THIRD SITES/LINKS
Our Site may contain hyperlinks to'other websites that are not operated or controlled by Laura's Garden. Please note that this Policy s'applies only to the personal data we collect on this Site. Therefore, we will not be held responsible for the personal data that third parties can collect, save and use on their own website. We draw your attention to the fact that third party privacy practices may differ from those outlined in this Policy. Thus, we recommend that you carefully read the privacy policy of each website you visit.
ARTICLE 5 - CONSENT
By using our Site, you agree to the terms of this Policy and consent to our collection and processing of your personal data in accordance with this Policy.
Our Privacy Policy s'applies to the Site and all personal data that you provide directly or indirectly. In case of disagreement with the terms of the Policy, we invite you not to use our Site.
ARTICLE 6 - CONSENT AGE
Our website Plant and Stories is intended for adults or minors with disabilities'authorization of their legal representative allowing them to'place an order on the Site.
We do not knowingly collect or process personal data relating to minors.
ARTICLE 7 - AMENDMENTS TO THIS CONFIDENTIALITY POLICY
The policy is likely to'Be updated at any time by us to ensure compliance with the applicable law and these amendments will take effect immediately. Therefore, we invite you to visit her regularly to see the latest changes that will be made to her.
ARTICLE 8 - APPLICABLE LAW
This Policy is governed by French law and subject to the jurisdiction of the courts of the registered office of the company Laura's garden, subject to'a specific attribution of jurisdiction arising from'a particular law or regulation.