Legal notice

The Plant and Stories website is produced and published by:

  • Company: Le Jardin de Laura, a Simplified Joint Stock Company (Société par Actions Simplifiée) with a share capital of €1,000.

  • Registration: Registered with the Paris RCS under number 888 661 618.

  • Registered Office: 200 rue de la Croix Nivert, 75015 Paris, France.

  • Email: contact@plantandstories.com

  • Hosting Provider: Shopify

  • Publication Director: Mai-ly TRAN

Personal Data and Privacy Policy

ARTICLE 1 - PREAMBLE

Committed to respecting your privacy, we place particular importance on the confidentiality of the personal data transmitted to us.

In the interest of transparency, we have implemented a privacy policy (hereinafter referred to as the "Policy") outlining the nature of the personal data collected, how it is used and protected, and the rights of users regarding this data.

For further information, please feel free to contact our customer service at: contact@plantandstories.com.

ARTICLE 2 - PERSONAL DATA COLLECTED

A. Nature of data collected and processed, and collection method

We collect your personal data directly from you, notably when you perform the following operations:

Ordering and registering on our website When you make a purchase or create an account on our website https://www.plantandstories.com (hereinafter referred to as the "Site"), we collect the personal information necessary for managing your order and delivering your package, such as your first and last name, email address, postal address, and telephone number. We do not collect any banking data. Banking information is processed and stored securely by our authorized payment service providers.

Newsletter subscription If you choose to follow the Plant and Stories adventure by email, we will use your email address to send you the latest news and introduce you to new products. If you no longer wish to receive these newsletters, you can unsubscribe at any time by clicking the unsubscribe link at the bottom of the emails or by contacting us at contact@plantandstories.com. Once completed, we will update your profile to ensure you no longer receive newsletters. Our emailing software is French and complies with the General Data Protection Regulation (GDPR). It may process some of this data, but only on our behalf, in accordance with our instructions and with an absolute obligation of confidentiality.

Audience measurement We use Google Analytics services to measure traffic, better understand activity on the Site by identifying the sections and pages you visit, and improve its performance to facilitate your navigation and online experience. In this regard, Google Analytics uses "cookies": small text files stored by a website on your computer or mobile phone to collect data regarding your browsing on this Site. You can configure your browser settings to restrict or block cookies from the Site (or any other website). We invite you to visit https://www.allaboutcookies.org/ for general information about cookies and how to adjust cookie settings in various browsers. Please note that restricting cookies may impact Site functionality.

Participation in contests, surveys, or satisfaction inquiries When you participate in a contest, the information you publish in this context or transmit to us in any other way, the content you submit for the contest, as well as any personal data included in this content, will be recorded by us to carry out the contest, answer any questions you may have, inform you in case of a win, and deliver your prize. When you participate in a survey or satisfaction inquiry, we may ask for various information (age, gender, personal opinions, etc.). You may refuse to answer any question and withdraw from the survey at any time.

Contact via various channels (contact form, mail, or telephone) or via our social media.

B. Data Retention

We retain your personal data for the duration of your account's activity. After three years of inactivity on your account, we will proceed to delete your account and personal information. Your information is also retained for legal or regulatory obligations, dispute resolution, fraud and abuse prevention, or to enforce our terms and conditions. Cookies for audience measurement, targeted advertising, and social media sharing remain on your computer for a duration of 13 months.

C. Data Hosting

The website host is: Shopify Inc., whose registered office is located at: 126 York St. Ottawa, ON K1N 5T5, Canada. Tel: 1-613-241-2828.

D. Transmission of data to third parties

We do not sell your personal data to third parties. To offer you the best possible service, we transmit your data to service providers who support our business, including:

  • Data hosting

  • Secure payment on the Site

  • Fraud prevention

  • Technical maintenance and development of the Site

These providers may process some of this data, but only on behalf of and according to the instructions of Le Jardin de Laura (they are subcontractors). We do not transfer personal data outside the European Union.

E. Protection of your personal data

We are 100% committed to protecting the confidential data of our customers and visitors. To secure access to your personal data, we have adopted physical, electronic, and administrative security measures, including the use of extensive firewalls and passwords.

ARTICLE 3 - USER RIGHTS

In accordance with the regulations applicable to personal data, you have the following rights:

  • The right to access your personal data;

  • The right to rectify your personal data;

  • The right to delete your personal data;

  • The right to object to the processing of your data;

  • The right to the portability of your personal data;

  • The right to determine the instructions for your data after death.

You may exercise these rights by contacting us at: 200 rue de la Croix Nivert, 75015 Paris, or by email at: contact@plantandstories.com. Additionally, you can exercise your right to access and rectify your personal data at any time through your account on our Site.